Contact Us

How to Contact Us

If your policy issue from Allianz Travel – Thailand or with these conditions:

  • Your flight departs from Thailand, and
  • Policy number start with TGATH or TGAWL

For sales enquiries, product details, or the policy coverage please contact us at
Phone: +662 305 8492
Email: enquiries-th@allianz.com
Office Hours: Mon-Fri 08:30-17:30
For claims helpline and 24hour emergency assistance please contact us at
Phone: +662 305 8421
Email: claim-th@allianz.com
Office Hours: 24 hours Emergency Assistance

If your policy issue from Allianz Travel – Hong Kong or with these conditions:

  • Your flight departs from Hong Kong, and
  • Policy number start with TGAHK

24-Hours Travel Insurance Helpline
Phone: +852 2193 5875
Sales inquiry email: HKtravelsales@allianz.com
Claims email: HKtravelclaims@allianz.com

If your policy issue from Allianz Travel – Singapore or with these conditions:

  • Your flight departs from Singapore, and
  • Policy number start with TGASG

For any General Enquiries, please call
Phone: +65 6327 2210 Mon – Fri, 09:00 – 17:30 (Singapore Time)
E-mail: sgtravelsales@allianz-assistance.com.sg

For Claims Enquiries and 24 hours Emergency Assistance, please call
Phone: +65 6327 2215 24-hours Emergency Assistance
E-mail: sgtravelclaims@allianz-assistance.com.sg


This travel insurance is underwritten by Muang Thai Insurance PCL. And Bangkok Insurance PCL.
with services provided by Allianz Travel.



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